Privacy Policy
Section 1 – What Do We Do with Your Information?
When you engage with our services, whether through purchasing, subscribing, or any other interactions, we collect personal information necessary to complete transactions and optimize our services. This includes, but is not limited to, your name, billing and shipping address, email address, and payment information.
Additionally, when you browse our website, we automatically collect your computer’s Internet Protocol (IP) address. This helps us gather information about your browser type, operating system, and other technical information that assists us in improving your user experience and troubleshooting any issues.
If applicable, and with your explicit consent, we may also use your email address for marketing communications, including promotional updates, new product launches, or other relevant news.
Section 2 – Consent
How do you get my consent?
By providing us with personal information to complete a transaction, verify your credit card, or make arrangements for deliveries or returns, you consent to our collecting and using your data for these specific purposes.
For any secondary purposes, such as marketing, we will explicitly ask for your consent, giving you the opportunity to opt in or opt out.
How do I withdraw my consent?
If you opt in and later change your mind, you can withdraw your consent at any time. To do so, contact us at (08) 7095 6125 or by mailing us at:
Unit 5, 55 Kapara Road, Gillman SA 5013
Section 3 – Disclosure
We may disclose your personal information if required by law or if you violate our Terms of Service. This includes legal obligations such as complying with a judicial process, responding to legal requests from public authorities, or as required by law for the protection of our rights.
Section 4 – Platform
Our services are powered by All Flooring Adelaide. We provide a secure environment for managing your transactions and hosting services. Your data is stored securely through All Flooring Adelaide’s infrastructure, which includes advanced databases and firewalls for data protection.
Payment Security:
All transactions made through All Flooring Adelaide are processed securely, following the Payment Card Industry Data Security Standard (PCI-DSS). This ensures that all credit card information is encrypted during transmission and only stored as long as necessary to complete the transaction. After the transaction is processed, sensitive payment information is deleted.
All direct payment gateways comply with PCI-DSS standards managed by the PCI Security Standards Council (which includes major card brands like Visa, MasterCard, American Express, and Discover). These standards ensure that sensitive payment data is handled securely and that your information is protected from fraud or theft.
Section 5 – Third-Party Services
We may work with third-party service providers (e.g., payment processors or payment gateways) to help us fulfill your transactions. These providers are only given access to the information necessary to perform their services, and they are required to protect your data according to their privacy policies.
If you choose to engage with a third-party service (such as a payment gateway), your data may be subject to that provider’s jurisdiction and laws. For example, if your transaction is processed by a U.S.-based provider, your data could be subject to U.S. legislation, such as the Patriot Act.
Once you leave our website or are redirected to a third-party service, this privacy policy no longer governs your data. We recommend reviewing the privacy policies of third-party providers to understand how they manage and protect your information.
Section 6 – Security
We take data security seriously and have implemented industry-standard measures to ensure your personal information is protected. This includes encryption methods like Secure Socket Layer (SSL) technology and AES-256 encryption, which safeguard your data during transmission and storage.
Although no system is 100% secure, we follow best practices and PCI-DSS standards to protect your data from unauthorized access, disclosure, or modification.
Section 7 – Cookies
Cookies are small data files used to improve your experience on our website. We use cookies to track your session, personalize content, and measure site usage.
- _session_id: A unique token used to store session details, including referrer and landing page.
- _lsite_visit: Used to track website visits, with no personal data stored.
- _lsite_uniq: Counts the number of visits to our store by a specific customer.
- cart: Stores your cart’s contents for up to two weeks.
- _secure_session_id: A unique token for session management.
- storefront_digest: Verifies access to the store if a password is required.
You can manage or disable cookies through your browser settings.
Section 8 – Age of Consent
By using this site, you confirm that you are of legal age in your jurisdiction, or that you have given us consent to allow any minor dependents to use this site.
Section 9 – Changes to This Privacy Policy
We reserve the right to update this privacy policy as necessary to reflect changes in our business practices, legal obligations, or technological advancements. Any changes will be posted on our website, and we will notify you of significant updates. Your continued use of our services constitutes acceptance of these changes.
If our business is acquired or merged with another company, your information may be transferred to the new entity to ensure continuity of services.
Section 10 – Questions and Contact Information
If you would like to access, correct, amend, or delete any personal information we have about you, or if you have questions regarding this privacy policy, please contact us at (08) 7095 6125 or by mailing us at: